Hospitality
Delivering a welcoming environment for everyone
In hospitality, seamless operations are key to delivering exceptional guest experiences. Hotels, resorts, and entertainment venues can work with TRM to deliver those experiences by employing strategies and technologies that improve the reliability of critical systems like elevators and HVAC.
Improve the guest experience
Don’t allow equipment failure to ruin your guests’ experience — or your reputation. Automatically schedule proactive maintenance and keep a centralized record of asset age and status.
Streamline operations
Minimize equipment downtime by making sure HVAC, lighting, plumbing, and other critical systems are always online and running at peak efficiency. Store all asset data in a centralized location for easy access.
Realize EAM's benefits quickly
Leverage our accelerators, knowledge of best practices, and use of process libraries to speed EAM implementation. Expert training of your team accelerates adoption.
Your ticket to smoother operations
Keep every part of your guests’ journey running smoothly with the help of experienced consultants at TRM. We can help you modernize your enterprise asset management system to match the needs of your employees and guests.
Ensure readiness for seasonal demand by automatically scheduling pre-season inspections and services.
Automate and digitize maintenance workflows, reducing reliance on manual processes and paper-based records to enable faster issue resolution.
Plan for future CapEx needs by accessing comprehensive data on asset condition, depreciation, and repair history.
Reduce the frequency and cost of reactive repairs, which are often more expensive and disruptive.
Streamline compliance with fire safety, elevator inspections, pool maintenance, HVAC system standards, and local building codes by scheduling and documenting all required inspections.
Track kitchen equipment maintenance, refrigeration temperatures, and cleaning schedules to help meet HACCP and food safety standards.
Optimize energy consumption, reduce waste, and ensure green building certifications (e.g., LEED) through data-driven asset maintenance and upgrades.
Keep track of third-party vendors used for specialized maintenance (elevators, landscaping, pool systems, etc.), including service history, response times, and contract terms.
Front desk, housekeeping, engineering, and procurement teams can all access and update the same system, ensuring that maintenance issues are communicated clearly and resolved quickly.
Driving Exceptional Experiences with EAM
Learn how the IBM® Maximo Application Suite enables hotel maintenance staff to properly manage their facility and deliver a five-star resort experience in a new $2.6B casino and hotel.
500+
Maintenance and reliability assessments conducted
100M
Dollars in cumulative savings from improved reliability
29%
Average increase in measured reliability
5,000+
EAM implementations and integration projects
Resources
Explore insights, guides, and tools designed to help you unlock greater asset management performance and business value.
Unlock smarter
asset management
Ready to elevate your asset management?
Connect with TRM to start your journey toward
exceptional performance.
