OMNI Maximo Assistant

Get critical Maximo content on demand with the power of AI

OMNI delivers AI-driven, in-app guidance and training tailored to your organization’s Maximo setup. It helps teams work more efficiently, reduce errors, and retain critical knowledge for smoother operations. 

Tailored, in-system guidance

Get context-aware, step-by-step assistance, enhancing efficiency and reducing errors.

OMNI integrates your organization’s specific content, such as training documentation, process flows, and OEM manuals, directly into Maximo.

Conversational AI support

Boost problem resolution speed and knowledge retention.

Powered by Watson Natural Language Processing, OMNI allows users to interact through a conversational interface, enabling them to ask questions as if speaking to a Maximo expert.

Integrated training and support

Accelerate user adoption and ensure continuous learning.

OMNI offers embedded training tools, such as MaxAssist, and integrates with training videos and start centers to track user progress.

500+

Maintenance and reliability assessments conducted

100M

Dollars in cumulative savings from improved reliability

29%

Average increase in measured reliability

5,000+

EAM implementations and integration projects

OMNI Features

Content Integration

Content Integration with your specific training documentation, videos, and processes. Responses are tailored to your unique business by pulling from your existing support resources. 

Conversational UI

Conversational UI allows users to ask questions as if they were speaking directly to a Maximo expert. 

Watson Natural Language

Watson Natural Language processing helps determine user intent so that OMNI can deliver the best results possible, even when the query isn’t clear. 

Step-by-Step Guidance

Step-by-Step Guidance embedded directly into your Maximo screens with TRM MaxAssist helps new users learn Maximo faster. 

Context Awareness

Context Awareness that can provide tailored guidance and insights based on your patterns of activity in Maximo. 

ChatGPT Integration

ChatGPT Integration is available to perform an AIpowered search on the web. 

Seamless Recording of Videos

Seamless Recording of Videos helps admins troubleshoot enduser issues. 

Integration for Training Videos

Integration for Training Videos with OMNI intents provide training content on demand. 

Custom Training Start Centers

Custom Training Start Centers track the progress of enduser training. 

More Accelerators to help you get the most out of Maximo

Maximo Accelerators provide pre-built, industry-specific frameworks and advanced analytics toolkits that shorten deployment timelines, lower implementation risk, and unlock greater system value.

Asset Care Essentials

A unified software platform to manage inspections and monitor the condition of plant assets.

RulesManager Studio

A suite of capabilities designed to enhance all aspects of your Maximo lifecycle.

TranslateNOW

Test, monitor, visualize, understand, and improve Maximo performance and end-user experience.

PredictNOW

Accelerate user adoption with step-by-step training content embedded directly into Maximo screens.

Lockout Tagout Manager

Support OSHA compliance within Maximo and prepare, approve, track, and audit lockouts and tagouts.

Resources

Explore insights, guides, and tools designed to help you unlock greater asset management performance and business value.

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